General
What is Berries?
What is Berries?
Berries is an AI scribe specifically designed for mental health professionals. It reduces the documentation burden and expedites the clinical notes creation workflow by automatically generating accurate and detailed notes from patient/client sessions.
How does Berries work?
How does Berries work?
Berries works in three simple steps: start a new session, end the session and review the generated note, then upload the finalized note to your EMR.
How long does it take to set up Berries?
How long does it take to set up Berries?
Setting up Berries is quick and easy. It takes just 30 seconds to start working on your first note.
Is Berries available for both in-person and virtual sessions?
Is Berries available for both in-person and virtual sessions?
Yes, Berries is designed to work seamlessly with both in-person and virtual sessions, making it versatile for various practice settings.
How long does it take Berries to generate a note?
How long does it take Berries to generate a note?
It takes approximately 1 minute to generate a note for a 1-hour session.
Can Berries be used on mobile devices?
Can Berries be used on mobile devices?
Yes, Berries is accessible through any web browser on any device. For the best experience, we recommend using Chrome. You can also use the Berries iOS app to capture in-person sessions from your iPhone or iPad.
What languages does Berries support?
What languages does Berries support?
Berries supports sessions in English, Spanish, French, Portuguese, and 20+ additional languages. Notes are currently generated in English. If you have specific language needs, please contact our support team and we’ll be happy to help.
Features
What notes templates does Berries support?
What notes templates does Berries support?
Berries supports a variety of note templates, including SOAP, intake, follow-up, and couples therapy. Additionally, Berries allows you to create your own personalized templates.
Does Berries support customized templates?
Does Berries support customized templates?
Yes, Berries supports customized templates. You can customize the note templates to meet your specific documentation needs.
Can I customize the terminology used in my notes?
Can I customize the terminology used in my notes?
Yes, with the "Customized Template" feature, Berries learns your style preferences and allows you to customize the language and terminology used in your notes to match your practice style or specific needs.
How can I review and edit notes created by Berries?
How can I review and edit notes created by Berries?
You can review and edit the notes generated by Berries through its user-friendly interface. The notes are fully customizable, allowing you to make any necessary changes before finalizing them.
Does Berries have integrations with EMRs?
Does Berries have integrations with EMRs?
Our clinicians find it most convenient to use the "Copy note" feature to paste notes from Berries directly into their EMR. However, we’re currently working on building our own EMR experience inside Berries.
Privacy
How does Berries ensure privacy and security?
How does Berries ensure privacy and security?
Berries is HIPAA and PHIPA compliant, and SOC 2 certified, ensuring that all protected health information is handled with the highest privacy and security standards. To further protect privacy, Berries does not store recordings, and session notes can be manually deleted at any time or set to automatically delete after 30 days. Learn more in our Privacy Promise.
Does Berries store the recordings?
Does Berries store the recordings?
We don’t store session recordings, and no audio is retained.
How long does Berries keep the notes?
How long does Berries keep the notes?
Session notes can be manually deleted at any time or set to automatically delete after 30 days.
Does Berries sign a BAA with its customers?
Does Berries sign a BAA with its customers?
Yes, Berries automatically signs a Business Associate Agreement (BAA) with every customer upon signup.
How to introduce Berries to patients/clients?
How to introduce Berries to patients/clients?
We provide resources and support to help you introduce Berries to your patients/clients. You can find these resources in the Berries platform under the "Start Session" button.
Do you provide a patient/client consent form?
Do you provide a patient/client consent form?
Yes! You can download it in the Berries platform. Click on the account menu in the top right corner and look for "Patient/Client Consent Form".
Pricing
Does Berries have a free trial?
Does Berries have a free trial?
Yes, Berries offers a free trial of 20 sessions so you can experience its benefits before making a commitment. Additionally, you receive 10 new sessions every month.
What are the pricing options for Berries?
What are the pricing options for Berries?
Berries pricing is $79 per month with an annual plan, or $99 per month on the monthly plan. Both include unlimited session notes and patient/client instructions. We also offer discounted rates for group practices based on the number of clinicians. If you are a student, trainee, or early careerist, please contact our support team and we’ll be happy to help.
About
Why does Berries only serve mental health clinicians?
Why does Berries only serve mental health clinicians?
Berries is designed to meet the unique documentation needs of mental health clinicians, who have distinct requirements compared to other healthcare providers. This focus ensures the highest quality and most relevant features for professionals in this field.
What are the benefits of using Berries for my patients/clients?
What are the benefits of using Berries for my patients/clients?
Using Berries can enhance care by allowing clinicians to focus more on their patients/clients and less on paperwork. This leads to more thorough and accurate documentation and a better overall experience for patients/clients.
What is an AI scribe, and is Berries considered one?
What is an AI scribe, and is Berries considered one?
An AI scribe is a tool that assists mental health and other healthcare professionals by transcribing and generating clinical notes. Berries is considered an AI scribe as it performs these functions effectively.
Who started Berries?
Who started Berries?
Berries was founded by Yuval and Tal, inspired by a blend of personal and family experiences. When Yuval’s father was diagnosed with cancer, he witnessed firsthand the complexities of the healthcare system due to lack of staff and burden, which made recovering even more challenging. This experience, combined with both Yuval and Tal's personal struggles with anxiety, fueled their dedication to improving mental health care.
For any further questions, feel free to reach out to us at [email protected]. We are here to help and honored to support you in your truly important work.
