Berries Privacy Promise

Safeguarding Health Information: Our stringent security protocols and practices are designed to ensure the safety of your health information.
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Empowering You with Control: You have full control over your data. That's why you have the ability to manage and control your personal information.
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No Compromise on Privacy: Never compromise your privacy. We do not engage in any activities that involve selling your information.
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Trustworthy Team: Our team undergoes strict background checks and receives ongoing training on privacy and information security.
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Compliance and Accountability: Our privacy team is responsible for security and privacy and we perform regular assessments of our policies and practices.
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Privacy-Oriented Development: Privacy protection is considered at every stage of our software development process.
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Session Recordings Policy: Session recordings are temporarily saved in a secure and HIPAA-compliant manner until notes are completed. Then, they are automatically deleted and not retained.
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Secure Data Storage: Our data storage facilities are HIPAA compliant, and encrypted at-rest and in-transit, following industry-standard encryption protocols.
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Data Retention Practices: Session notes can be manually deleted at any time or set to automatically delete after 30 days.
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Responsible AI Usage: Our use of artificial intelligence is HIPAA compliant. Berries does not use Protected Health Information (PHI) to train its AI models.
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Trusted Vendors: Our relevant vendors who process health information are HIPAA compliant and are carefully selected for their commitment to privacy and security, backed by BAAs. Our vendors include Google, Microsoft, Amazon, and Paubox. Each of these vendors is obligated to adhere to strict privacy and security protocols to protect PHI and PII in compliance with HIPAA regulations